مجله فانوس توانمندسازی جوانان از طریق رسانه
مطالب مرتبط
Sent: Sonia
The success of the 9000 ISO standard in companies not associated with their activities.
certificate of quality assurance system will always lead to the achievement of corporate goals.
One of the problems that are causing inefficiency 9000ISO standard, accepted definition.
companies that the equipment is in good condition but have not succeeded in implementing this standard.
Background:
In recent years the number of companies that have received certificates 9000ISO been a significant increase in the number of companies in this certificate are added every day.
Although the standard 9000ISO are very general and minimum requirements of a quality assurance system takes into consideration and compared to other quality assurance standards such as specialized EAQA or VDA or are 9000QS on the lower level is the Behcet Jhanybvdnakhz Ayngvahynamhbhvsylh Dakhlygambzrgybhpyshmhsvb companies.
This paper examines the effects of implementing this system on 35 manufacturing license and some of the reasons for the failure of the implementation of some of the units concerned.
The type of the companies studied in this research is broadly:
It is important to note that the two companies had a cast of four companies in the production of car parts.
.
criteria
The criteria that were used for the study were compared before and after the certificate and the certificate of the following:
O rate of customer complaints about the quality of the product;
O deliver timely product delivery and packaging conditions;
O Comparison of lesions before and after implementation of the system;
O evaluate the product returned by customers;
O and the need for emergency repairs and unplanned production stoppages;
O concessions issued license number;
O proper and timely calibration;
O timely delivery of raw materials and machinery and services from subcontractors and the actions taken by the company;
O reports discussed in the management review meeting;
O audit records and Paradox Find and type.
Some important results
In order to evaluate success and statistical evaluation of the results with a strict approach to deal with this standard and the following results were obtained:
(Figure 1)
2 – The success of this standard in the first stage of the participants believe that the usefulness of this standard depends on the support of corporations.
3 – the willingness of companies to be certified to this standard, the need to establish quality assurance system in the first stage, second stage pressure upper management and customers, and at a later stage competition other stakeholders, stimulating both the company and starting a new job was introduced (Figure 2)
4 – tests the system depends on the degree of success of the companies in obtaining this certification proves motivated them (Figure 3).
most of the companies that write procedures with the consultant, the consultant firms also use the certificate have been possible.
they were successful in companies that are part of the system before the execution of documents not available. The distribution of these types of documents prior to implementation of the system has been totally following table.
the achievement of this standard did not have to have gained at least achieve that.
The reasons for the failure of quality assurance
it has been satisfied.
or services, reduce waste, reduce or eliminate duplication, eliminating the possibility of nonconforming product in the process of organizing work, clarify responsibilities and authority, control and factors affecting the quality and the uniformity of work.
The big question in the minds of many managers and decision-makers have long been concerned oneself was, “Have you ever 9000ISO certificate of quality assurance system to achieve these objectives will lead?”
Unfortunately, the answer is no! According to the above mentioned field study was conducted according to the method of system audit, questionnaires, interviews or case study management review meetings and reports on training students in 35 domestic companies have shown the certificate, after at least 6 months of issuance that the 5.1% reduction in production costs include direct materials and direct labor, respectively.
The short answer is no belief Karabvdn The standard misconception of the system, and the design and implementation of an incorrect certificate managers tend not only to advertising aimed at improving the situation.
because of pressure from senior management or due to customer demand or due to the type of competition and rivalry had begun to implement this system. The company actually 9000ISO nothing but show no bureaucracy and managers and executives admit to it. < P>
Based on some of the institutions of the 9000 ISO is to write a series of procedure and instructions for filling a series of worksheets and forms, according to them, or in short supply records on the basis of procedures and instructions . Unfortunately, a group of consultants 9000ISO precisely removed from this standard with the famous slogan “the governor says what he is doing what the truth Shouts Run” to prepare the documentation for the military. a procedure for the form or instructions or have been designed without considering the purpose of this standard is exactly what was asked.
In addition, the application was incomplete and often used in everyday life, especially the companies are financial. So for the financial problems generated.
. In all cases the quality of their products after the company reduced the number of forms (in the same size and type of production and personnel) is much greater than the quality of their products, companies increased.
Another important point is that almost all of the companies whose products they decreased. Were observed. That the forms regardless of the needs of the company and only on the basis of sample forms and other institutions that were successful in obtaining the certificate was made.
before Nhakahsh product quality companies that had managed to get the license.
One of the main problems that may cause 9000ISO standard definition of acceptance is not effective as expected. This Taanja gone in a firm raw material and product waste was accepted!
basically, it does not provide inspection and testing in a list of measurement, inspection and testing, and if you do not enter the decimal point in the company’s industry expertise not easily be able to get a license.
was not sufficiently defined.
But it is interesting to note that companies that use equipment, documents and the conditions were relatively good, but the execution was not successful in their system! in short, they are actually part of their duties. In this case, the problems and discrepancies in the report itself, do not do to eliminate them, since the high-level executives who received these reports are usually due Mshghlhkary in the late stages this case or the skills necessary affairs handle or a series of problems that do not work. Effective measures to resolve the problem did not actually done. However, the experts had the excuse that, according to our records manager are solely responsible for reporting the problem and carry out commands. Unfortunately, in these 4 companies concessions issued license number was too high.
above the main issues in the research on the effects of implementation of the system was identified 9000ISO. Of course there are other things that are not so popular in recent years they performed was not mentioned in this article.
